Return Policy for Good Girl Fabric Merchandise (T-Shirt & Mugs)
This policy applies to the following products:
- Ceramic Mugs
Unless the above items are received damaged, defective or not received at all, all sales are final. Each product is made to order by a third party company and they do not accept returns for buyer's remorse or size exchange. Please review the size measurements and any size disclaimers listed in the product description before placing an order.
Damaged, Defective, Not Received
Within 30 days of delivery date, if you receive a damaged/defective t-shirt or mug please email me pictures of the damaged/defective product along with your name, address, order number and email address to firstname.lastname@example.org. I will submit a problem report and request a replacement.
If you did not receive the product at all, please email me your name, address, order number and email address to email@example.com. I will submit a problem report and request a replacement.
Returns, Exchanges & Refunds Policy for all other products (fabric, quilt kits, patterns)
For an exchange, the customer is responsible for shipping both ways. For a return, the refund will be less shipping, any Customs Fees billed to GGF, and a 20% restocking fee.
Shipments that are returned due to a wrong address or refusal of pickup by the customer, the customer will be contacted as soon as we have the returned package in hand to see if they would prefer us to ship it again (customer will be responsible for shipping costs and Custom Fees) or to process as a return (less original shipping costs, any Custom Fees billed to GGF, and a 20% restocking fee).
Send returns to:
Good Girl Fabric
7920 Comal St
Houston, TX 77051