Refunds & Returns
Return Policy for Good Girl Fabric Merchandise (T-Shirt & Mugs)
This policy applies to the following products:
- Ceramic Mugs
Unless the above items are received damaged, defective or not received at all, all sales are final. Each product is made to order by a third party company and they do not accept returns for buyer's remorse or size exchange. Please review the size measurements and any size disclaimers listed in the product description before placing an order.
Damaged, Defective, Not Received
Within 30 days of delivery date, if you receive a damaged/defective t-shirt or mug please email me pictures of the damaged/defective product along with your name, address, order number and email address to firstname.lastname@example.org. I will submit a problem report and request a replacement.
If you did not receive the product at all, please email me your name, address, order number and email address to email@example.com. I will submit a problem report and request a replacement.
Our products, with the exception of Good Girl Fabric Merchandise T-Shirts & Mugs (see Return Policy above), may be returned for a full refund within 30 days of original purchase, provided they are unopened and in "like-new" condition (including the absence of smoke). Any shipping on returns will be at the expense of the buyer. The returned goods must include a copy of the receipt, your e-mail address, shipping address and phone number.
Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Just send an email to firstname.lastname@example.org and we'll get you a label to send it back. An identical (where available) replacement item will be sent to the buyer at no additional cost. Obviously, with fabric, sometimes the item will no longer be available, in which case we will do our best to replace it with a similar item. As stated above, all returns must include the original receipt, your e-mail address, shipping address and phone number.
Send returns to:
Good Girl Fabric
P.O. Box 88215
Houston, TX 77288